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From101US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
-
Steps from Playa del Carmen Beach
Great
8.1
8.6
/10
3.2
3.7
/5

Amenities

The Reef 28 Hotel & Spa offers an extensive selection of amenities tailored for adults. The hotel boasts a rooftop infinity pool that showcases panoramic views of Playa del Carmen. Additional amenities include a state-of-the-art fitness center and a sophisticated beach club.

Rooms

This hotel provides 120 spacious suites, each featuring modern decor and comfortable furnishings. Every suite includes a private balcony or terrace, offering guests personal outdoor space. The Royal Suites elevate the experience with extra amenities such as a private jacuzzi.

Location

The Reef 28 is located just a short walk from the vibrant La Quinta Avenida, known for its shopping, dining, and nightlife. The hotel is approximately 30 minutes from Cancun International Airport, making transfers convenient. Guests can access breathtaking beach areas and local attractions within minutes.

Wellness

The Nurture Spa at The Reef 28 offers a variety of treatments designed to rejuvenate and refresh. Guests can choose from signature massages, facials, and body scrubs, all using high-quality products. The wellness experience is complemented by fitness classes that cater to all skill levels.

Dining

Guests have multiple dining options, including the on-site restaurant that serves gourmet international cuisine. The hotel also features a rooftop bar that offers a selection of cocktails and snacks while enjoying scenic views. Room service is available for those preferring to dine in privacy.

Highlights

Amenities: Rooftop infinity pool with panoramic views .

Rooms: 120 spacious suites with private balconies .

Location: Near La Quinta Avenida and local attractions .

Wellness: Nurture Spa with a variety of treatments .

Must-do experiences

  • Visit the stunning Tulum ruins for breathtaking coastal views.
  • Savor authentic cochinita pibil at Taqueria El Fogón nearby.
  • Explore the vibrant Frida Kahlo Museum for artistic inspiration.
  • Take a refreshing swim at the hidden cenote Azul just south of town.
  • Shop for local crafts at the 5th Avenue artisan market in Playa.
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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Luxurious Master Suite
2 persons
1080 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Junior Suite Partial Ocean View
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Junior Suite City View
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Junior Suite Work & Play
2 persons
485 sq. feet 
2 Double beds
Shower
Coffee machine
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Room Rates & Availability Tracker

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Amenities

Thoughtful hotel amenities for a comfortable stay
Facilities: Great
8.4/10Review score

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Multilingual staff
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Open-air bath

Room features

  • Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

Explore an extraordinary culinary landscape at The Reef 28, where each dining venue invites guests to indulge in exquisite flavors. With a focus on vibrant cuisines ranging from traditional Mexican to contemporary Asian, every meal is enhanced by stunning views and inviting atmospheres.
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Restaurant interior
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo The photo shows a spacious rooftop lounge area, likely belonging to a hotel or resort, with a wooden deck extending towards a bright blue sky. Several comfortable seating arrangements are scattered across the deck, including plush armchairs, sofas, a
The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen Restaurant photo Interior of the restaurant

Cachito

Mexican
Ambiance
Modern and vibrant setting that reflects the essence of Mexico.
Key Offerings
Signature dishes crafted by internationally-renowned Chef de Cuisine, Margarita Carrillo, with options for vegetarian, vegan, and gluten-free diners.
Reservation
Recommended for dinner due to popularity.
Lunch and Dinner, daily from 12:30 - 22:30

El Asiático

Asian
Ambiance
Chic and contemporary atmosphere perfect for intimate dining.
Key Offerings
Exploratory Asian flavors with dishes catering to vegetarian, vegan, and gluten-free preferences, creating an engaging dining experience.
Reservation
Reservations recommended due to limited availability.
Dinner only on Tuesday, Thursday, and Saturday from 18:00 - 22:30

Veintiocho

International
Ambiance
Stylish buffet setting that encourages relaxed dining with a variety of culinary options.
Key Offerings
A diverse buffet breakfast featuring local ingredients, along with lunch and dinner offerings catering to vegetarian, vegan, and gluten-free diets.
Reservation
Reservations not required for buffet services.
Breakfast from 07:00 - 11:00; Lunch and Dinner from 18:00 - 22:30, daily

Roof Top

Ambiance
A stunning rooftop lounge boasting breathtaking city views and a lively atmosphere.
Key Offerings
Delicious food served with a backdrop of music and a sparkling infinity pool, perfect for unwinding with cocktails or enjoying lunch and dinner under the stars.
Reservation
Reservations not necessary, but preferred to secure a prime spot.
Lunch and Dinner from 11:00 - 22:30, daily

Hotel Location

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Map view
1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico, 77720
Nearby
Mall
Quinta Alegria Shopping Mall
1600 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1400 ft
Beach
Mamita's Beach Club
1700 ft
Beach
Kool Beach Club
1000 ft
Gallery
La Galeria de Playa Art Gallery
300 ft
Avenida entre 24 y 34 calles 5a
Caminarte
300 ft
Beach
Playacar
1600 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1400 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1400 ft
Gallery
Tierra Huichol
1700 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
1800 ft
Beach
Playa Mamitas
1100 ft
Shopping Area
Plaza Las Americas
1200 ft
Restaurants
Ah Cacao Chocolate Cafe
500 ft
5th Avenue with Constituyentes Between 38th and 40th streets
Micaela's
400 ft
5ta Avenida Between Calle 28 & Calle 30
Restaurante Cachito
200 ft
1 Avenida Nte Corner with 28 Nte street
Rockas Jamaican Kitchen
100 ft
Avenida 1 Between Calle 26 and Calle 28
El Diez
400 ft
Quinta Avenida Cor. Calle 30
Las Helodias
300 ft
Calle 28 Nte Mz 79 Lt 6 Local 2 y 3 entre 1a Nte y Calle Cozumel
Pepe's
400 ft
Conzumel
Senor Frog's Playa del Carmen
900 ft
Calle Quinta Avenida Calle 22 Norte
La Choperia
300 ft
Avenida 5
Corazon
400 ft
5ta Avenida Entre Calle 14 Y 14 Bis
Sushi Itto
400 ft
Calle Quinta Avenida S/N
Explore Playa del Carmen
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Aquarium Beach
Aquarium Beach
8 minutes walking
Stunning beach spot known for its clear waters, ideal for swimming and sunbathing, just a short stroll from the hotel.
3D Museum of Wonders
3D Museum of Wonders
13 minutes walking
Interactive art museum featuring stunning 3D illusions, perfect for creative photography and a unique visual experience.
Coco Bongo
Coco Bongo
10 minutes walking
Famous nightlife venue showcasing extravagant shows with live music, acrobatics, and vibrant performances.
Los Fundadores Park
Los Fundadores Park
18 minutes walking
Lively park home to cultural events, beautiful gardens, and performances, giving insight into local traditions.
Snorkeling Tours
5 minutes drive
Thrilling snorkeling tours available just a short drive away, offering vibrant marine life and coral reefs to explore.
Yoga Classes
10 minutes walking
Relaxing yoga classes at nearby studios, providing tranquility and wellness sessions for rejuvenation during your stay.
Bike Rentals
5 minutes walking
Bike rental services available nearby, making it easy to explore the scenic coastal paths along Playa del Carmen.
Cenote Visits
10 minutes drive
Excursions to nearby cenotes, offering swimming and relaxation in beautiful natural pools surrounded by lush greenery.
Restaurante Cachito
Restaurante Cachito
1 minute walking
Local favorite serving authentic Mexican cuisine in a vibrant atmosphere, known for its delicious tacos and fresh salsas.
Ah Cacao Chocolate Cafe
Ah Cacao Chocolate Cafe
2 minutes walking
Charming café specializing in homemade chocolate treats and desserts, perfect for a sweet indulgence or coffee break.
Rockas Jamaican Kitchen
Rockas Jamaican Kitchen
1 minute walking
Casual eatery featuring Jamaican dishes with a local twist, famous for its jerk chicken and lively tropical vibe.
Micaela's
Micaela's
2 minutes walking
Cozy restaurant offering a blend of Mexican and international dishes, known for its fresh ingredients and welcoming service.
Martina Beach Club
13 minutes walking
Beach club featuring live music, a laid-back atmosphere, and beautiful views; perfect for relaxation or a fun beach day.
Cenote Misterio Maya
5 minutes drive
Unique cenote offering nighttime visits for an enchanting experience; beautifully lit for a magical swimming adventure.
La Galeria de Playa Art Gallery
La Galeria de Playa Art Gallery
2 minutes walking
Local art gallery showcasing talented Mexican artists, offering a blend of contemporary artworks and traditional crafts.
Gaston Charo Art Gallery
10 minutes walking
Gallery featuring rotating exhibitions that highlight local talent, perfect for art enthusiasts and culture lovers.
Transportation Tips
City Centre
Playa del Carmen10 min  ·  2700 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)26 min  ·  1.3 mi
Cozumel International Airport (CZM)53 min  ·  21.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive

Guest Reviews & Ratings

What Guests Are Saying?
Review score
Based on 946 verified reviews
8.3/10
Great
80%
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.4/10
Free Wi-Fi
8.1/10
Location
9.1/10
Paid Wi-Fi
6.2/10
Staff
8.4/10
Value for money
8.1/10
Pros
Clean rooms
Friendly staff
Delicious food
Ideal location
Cons
Slow service
Loud music
Drink delays
Guest reviews
based on 1066 reviews
8.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Rooms and Guests2 Guests, 1 Room