"The rooms were very nice and the turnover service was prompt."
David H from United States
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"Amazing hotel super clean and close to the beach !"
Abril
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Amenities
The Reef 28 Hotel & Spa offers an extensive rooftop terrace with an infinity pool and stunning ocean views. Guests can access a full-service spa featuring a range of wellness treatments, including massages and facials. Dining options include a sushi bar, a Mediterranean restaurant, and a rooftop lounge with refreshing cocktails.
Rooms
The hotel presents 120 contemporary suites designed with comfort and luxury in mind. Guests can choose from swim-up suites with direct pool access and spacious balconies. Each room includes premium bedding and a spa-inspired bathroom for a rejuvenating experience.
Location
Positioned just steps from Playa del Carmen's pristine beaches, the hotel is a short walk from vibrant shops, cafes, and cultural attractions. The central location provides easy access to various excursions and activities in the Riviera Maya. Tulum's ancient ruins and eco-parks are within a 45-minute drive.
Wellness
Guests can unwind at the spa, which includes a steam room and a hydrotherapy circuit. The Nurture Spa offers signature treatments tailored to enhance relaxation and rejuvenation. Fitness facilities are available, featuring modern equipment and fitness classes.
Dining
The Reef 28 Hotel & Spa emphasizes culinary diversity with several on-site dining options. Guests can enjoy a la carte dining at the sushi bar or savor Mediterranean dishes at the rooftop restaurant. In addition, a poolside grill offers light bites and refreshments throughout the day.
Highlights
Amenities: Rooftop terrace with infinity pool
Rooms: 120 contemporary suites
Location: Steps from Playa del Carmen's pristine beaches
Wellness: Nurture Spa with hydrotherapy circuit
Dining: Sushi bar and Mediterranean restaurant
Must-do experiences
Visit the stunning Tulum ruins for breathtaking coastal views.
Savor authentic cochinita pibil at Taqueria El Fogón nearby.
Explore the vibrant Frida Kahlo Museum for artistic inspiration.
Take a refreshing swim at the hidden cenote Azul just south of town.
Shop for local crafts at the 5th Avenue artisan market in Playa.
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Luxurious Master Suite
2 persons
100 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Deluxe Junior Suite Partial Ocean View
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Deluxe Junior Suite City View
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Deluxe Junior Suite Work & Play
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
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Amenities
Thoughtful hotel amenities for a comfortable stay
General
Non-smoking property
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
Multilingual staff
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis
Yoga class
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
Breakfast room
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Room features
Air conditioning
VIP room facilities
Sitting area
Terrace
Garden furniture
Bottled water
Dining table
Trouser press
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
Explore an extraordinary culinary landscape at The Reef 28, where each dining venue invites guests to indulge in exquisite flavors. With a focus on vibrant cuisines ranging from traditional Mexican to contemporary Asian, every meal is enhanced by stunning views and inviting atmospheres.
Cachito
Mexican
Ambiance
Modern and vibrant setting that reflects the essence of Mexico.
Key Offerings
Signature dishes crafted by internationally-renowned Chef de Cuisine, Margarita Carrillo, with options for vegetarian, vegan, and gluten-free diners.
Reservation
Recommended for dinner due to popularity.
Lunch and Dinner, daily from 12:30 - 22:30
El Asiático
Asian
Ambiance
Chic and contemporary atmosphere perfect for intimate dining.
Key Offerings
Exploratory Asian flavors with dishes catering to vegetarian, vegan, and gluten-free preferences, creating an engaging dining experience.
Reservation
Reservations recommended due to limited availability.
Dinner only on Tuesday, Thursday, and Saturday from 18:00 - 22:30
Veintiocho
International
Ambiance
Stylish buffet setting that encourages relaxed dining with a variety of culinary options.
Key Offerings
A diverse buffet breakfast featuring local ingredients, along with lunch and dinner offerings catering to vegetarian, vegan, and gluten-free diets.
Reservation
Reservations not required for buffet services.
Breakfast from 07:00 - 11:00; Lunch and Dinner from 18:00 - 22:30, daily
Roof Top
Ambiance
A stunning rooftop lounge boasting breathtaking city views and a lively atmosphere.
Key Offerings
Delicious food served with a backdrop of music and a sparkling infinity pool, perfect for unwinding with cocktails or enjoying lunch and dinner under the stars.
Reservation
Reservations not necessary, but preferred to secure a prime spot.