THE REEF 28 HOTEL & SPA (ADULTS ONLY), Playa del Carmen – Your ideal downtown stay
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Key details
Hotel Overview
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, 77720,
-
Steps from Playa del Carmen Beach
Great
8.0
8.6
/10
4.3
3.7
/5
Loved by The Reef 28 Hotel & Spa (Adults Only) guests
Attentive staff
Delicious breakfast
Amazing location
Modern rooms
"Roof top pool amazing ."
Jonathan from United Kingdom
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"The rooms were very nice and the turnover service was prompt."
David H from United States
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"Amazing hotel super clean and close to the beach !"
Abril
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5-star adults-only hotel in Playa del Carmen with rooftop pool
Amenities
The Reef 28 Hotel & Spa offers an extensive selection of amenities tailored for adults. The hotel boasts a rooftop infinity pool that showcases panoramic views of Playa del Carmen. Additional amenities include a state-of-the-art fitness center and a sophisticated beach club.
Rooms
This hotel provides 120 spacious suites, each featuring modern decor and comfortable furnishings. Every suite includes a private balcony or terrace, offering guests personal outdoor space. The Royal Suites elevate the experience with extra amenities such as a private jacuzzi.
Location
The Reef 28 is located just a short walk from the vibrant La Quinta Avenida, known for its shopping, dining, and nightlife. The hotel is approximately 30 minutes from Cancun International Airport, making transfers convenient. Guests can access breathtaking beach areas and local attractions within minutes.
Wellness
The Nurture Spa at The Reef 28 offers a variety of treatments designed to rejuvenate and refresh. Guests can choose from signature massages, facials, and body scrubs, all using high-quality products. The wellness experience is complemented by fitness classes that cater to all skill levels.
Dining
Guests have multiple dining options, including the on-site restaurant that serves gourmet international cuisine. The hotel also features a rooftop bar that offers a selection of cocktails and snacks while enjoying scenic views. Room service is available for those preferring to dine in privacy.
Highlights
Amenities: Rooftop infinity pool with panoramic views
Rooms: 120 spacious suites with private balconies
Location: Near La Quinta Avenida and local attractions
Wellness: Nurture Spa with a variety of treatments
Must-do experiences
Visit the stunning Tulum ruins for breathtaking coastal views.
Savor authentic cochinita pibil at Taqueria El Fogón nearby.
Explore the vibrant Frida Kahlo Museum for artistic inspiration.
Take a refreshing swim at the hidden cenote Azul just south of town.
Shop for local crafts at the 5th Avenue artisan market in Playa.
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Luxurious Master Suite
2 persons
100 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Deluxe Junior Suite Partial Ocean View
2 persons
45 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Deluxe Junior Suite City View
2 persons
45 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Show all rooms
Room Rates & Availability Tracker
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Check-in/ Check-out
Amenities
Thoughtful hotel amenities for a comfortable stay
Facilities: Great
8.3/10Review score
General
Non-smoking property
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
Multilingual staff
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis
Yoga class
Sports trainer
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
Breakfast room
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Children
Board games
Spa & Leisure
Infinity pool
Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage
Open-air bath
Room features
Air conditioning
VIP room facilities
Sitting area
Terrace
Garden furniture
Bottled water
Dining table
Trouser press
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
Explore an extraordinary culinary landscape at The Reef 28, where each dining venue invites guests to indulge in exquisite flavors. With a focus on vibrant cuisines ranging from traditional Mexican to contemporary Asian, every meal is enhanced by stunning views and inviting atmospheres.
Cachito
Mexican
Ambiance
Modern and vibrant setting that reflects the essence of Mexico.
Key Offerings
Signature dishes crafted by internationally-renowned Chef de Cuisine, Margarita Carrillo, with options for vegetarian, vegan, and gluten-free diners.
Reservation
Recommended for dinner due to popularity.
Lunch and Dinner, daily from 12:30 - 22:30
El Asiático
Asian
Ambiance
Chic and contemporary atmosphere perfect for intimate dining.
Key Offerings
Exploratory Asian flavors with dishes catering to vegetarian, vegan, and gluten-free preferences, creating an engaging dining experience.
Reservation
Reservations recommended due to limited availability.
Dinner only on Tuesday, Thursday, and Saturday from 18:00 - 22:30
Veintiocho
International
Ambiance
Stylish buffet setting that encourages relaxed dining with a variety of culinary options.
Key Offerings
A diverse buffet breakfast featuring local ingredients, along with lunch and dinner offerings catering to vegetarian, vegan, and gluten-free diets.
Reservation
Reservations not required for buffet services.
Breakfast from 07:00 - 11:00; Lunch and Dinner from 18:00 - 22:30, daily
Roof Top
Ambiance
A stunning rooftop lounge boasting breathtaking city views and a lively atmosphere.
Key Offerings
Delicious food served with a backdrop of music and a sparkling infinity pool, perfect for unwinding with cocktails or enjoying lunch and dinner under the stars.
Reservation
Reservations not necessary, but preferred to secure a prime spot.
Lunch and Dinner from 11:00 - 22:30, daily
Location
1 Avenida Norte & Calle 28 Norte, Playa del Carmen, 77720,
Explore Playa del Carmen
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Aquarium Beach
8 minutes walking
Stunning beach spot known for its clear waters, ideal for swimming and sunbathing, just a short stroll from the hotel.
3D Museum of Wonders
13 minutes walking
Interactive art museum featuring stunning 3D illusions, perfect for creative photography and a unique visual experience.
Coco Bongo
10 minutes walking
Famous nightlife venue showcasing extravagant shows with live music, acrobatics, and vibrant performances.
Los Fundadores Park
18 minutes walking
Lively park home to cultural events, beautiful gardens, and performances, giving insight into local traditions.
Snorkeling Tours
5 minutes drive
Thrilling snorkeling tours available just a short drive away, offering vibrant marine life and coral reefs to explore.
Yoga Classes
10 minutes walking
Relaxing yoga classes at nearby studios, providing tranquility and wellness sessions for rejuvenation during your stay.
Bike Rentals
5 minutes walking
Bike rental services available nearby, making it easy to explore the scenic coastal paths along Playa del Carmen.
Cenote Visits
10 minutes drive
Excursions to nearby cenotes, offering swimming and relaxation in beautiful natural pools surrounded by lush greenery.
Restaurante Cachito
1 minute walking
Local favorite serving authentic Mexican cuisine in a vibrant atmosphere, known for its delicious tacos and fresh salsas.
Ah Cacao Chocolate Cafe
2 minutes walking
Charming café specializing in homemade chocolate treats and desserts, perfect for a sweet indulgence or coffee break.
Rockas Jamaican Kitchen
1 minute walking
Casual eatery featuring Jamaican dishes with a local twist, famous for its jerk chicken and lively tropical vibe.
Micaela's
2 minutes walking
Cozy restaurant offering a blend of Mexican and international dishes, known for its fresh ingredients and welcoming service.
Martina Beach Club
13 minutes walking
Beach club featuring live music, a laid-back atmosphere, and beautiful views; perfect for relaxation or a fun beach day.
Cenote Misterio Maya
5 minutes drive
Unique cenote offering nighttime visits for an enchanting experience; beautifully lit for a magical swimming adventure.
La Galeria de Playa Art Gallery
2 minutes walking
Local art gallery showcasing talented Mexican artists, offering a blend of contemporary artworks and traditional crafts.
Gaston Charo Art Gallery
10 minutes walking
Gallery featuring rotating exhibitions that highlight local talent, perfect for art enthusiasts and culture lovers.
Transportation Tips
City Centre
Playa del Carmen 10 min · 2700 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 26 min · 1.3 mi
Cozumel (CZM) 53 min · 21.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
234
Former name
the reef 28 - adults only - all suites - optional gourmet all inclusive
Guest Reviews & Ratings
What Guests Are Saying?
Review score
Based on 2151 verified reviews
8.7 /10
Great
85 %
Recommend
Breakfast
7.5/10
Cleanliness
8.6/10
Comfort
8.7/10
Facilities
8.3/10
Free WiFi
8.1/10
Location
9.1/10
Paid Wi-Fi
7.0/10
Staff
8.6/10
Value for money
8.2/10
Pros
Clean rooms
Friendly staff
Delicious food
Ideal location
Cons
Slow service
Loud music
Drink delays
Guest reviews
based on 897 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.